This is a story of why I hate being an adult. I honestly blame Harry Potter for this entire series of events.
As a kid your parents typically shielded from complicated interactions with other adults. Your parents provide a buffer because they are fully aware that dealing with adults, and their incompetency, can be an arduous task, and on occasion can feel like a full-time job. Your parents do this in an effort to preserve your innocence for as long as possible. At some point you begin to resent your parents because you feel that they’re denying you these social interactions with other adults. Your goal; to grow up, put on your big boy/girl clothes, and receive the same respect that you FEEL all adults take for granted. Oh how your youthful exuberance wilts when you quickly find out that a majority of adults are assholes.
This story starts with my wife, Nancy Drew, making a trip to the library and picking up the audio-book “Harry Potter and the Deathly Hallows.” We had both previously read the book and I chided her for the selection until one day when I was bored with the current CD’s in my car. I used to have a 45 minute commute and I would listen to the same CD’s repeatedly. Plus, the voice actor on the Harry Potter CD’s, Jim Dale, is amazing and he honestly turned my “commute time” into a daily “story-time.”
Around this time I was getting an ipod attachment installed in my car. This is where everything goes downhill. After Myer Emco installed the ipod cable in my car, I went out to inspect the work and despite the new audio capability in my car, I just wanted to listen to the final six discs of Harry Potter housed inside my dashboard CD changer. I found it odd that I couldn’t find the Harry Potter discs in my car nor could I eject/insert any new CD’s. All six discs were stuck in the CD player.
The mechanic/installer examined the CD player, you know, to double check his work, and then told me the following:
“We’re not sure what’s wrong but we believe you that it was working when you got here. You don't look like the kind of guy that would try to scam us. You’ll have to contact your dealership."
I really want to see “the kind of guy who WOULD try to scam them,” just for the visual reference. Does this mystery person have a pencil thin mustache, furrowed brow, nervously caress his hands, and speak like Vincent Price? Phew! Thankfully they believed me.
The mechanic had left the installation instruction guide on the passenger seat. I picked it up and noted that step number one read, “Remove all CD’s from the CD player before being the installation.” Insert an angry comment about how the mechanic can’t follow instructions and/or read!
Nancy Drew and I immediately went to the library to explain the situation. The librarian made notes related to the discussion in Nancy’s account to prevent threatening library fine notices. They were very cool about the whole thing and said it happens more often than you would think. (So, I guess everyone goes to Myer Emco for car audio debacles?)
I called the car dealership and made arrangements to have them extract the CD’s but quickly found out that their solution is to completely remove the CD player unit and swap it with another one. The old CD player is sent to a warehouse where they have the power to remove stuck CD’s! This process can take up to four weeks but they told me it would take two weeks tops.
Two weeks later and no one is sure when the CD’s will arrive. The library start getting finicky and sends Nancy nasty letters saying that they’re seeking payment for the total value of a Harry Potter audio-book, which is around $90! Then they send Nancy Drew a threatening letter about how they're going to take her to collections.
Another two weeks into the future and I've been calling the car dealership to see when/where the CD's are located. No answers until finally after playing phone tag for a week, I get a straight answer. The CD’s had been removed and delivered to my apartment.....(William Wallace) wait for it....10 days earlier!
Our apartment complex never gave us a ticket letting us know that we had a package. Finally last week I returned the CD's to the library and shelled out the whopping $10 for the fine.
To recap on all the communication disconnects:
- The mechanic/installer couldn't read/follow the instructions,
- Despite assuring us that it wouldn’t be a problem, the library of Alexandria will still send you mean notices,
- The rules that my apartment complex has in place for receiving packages is a total cluster-fuck.
Had these adults, starting at the beginning, taken the time to read thoroughly and follow instructions, I wouldn’t have had to spend five weeks tracking down a lost Harry Potter audio-book, especially since it’s wasn’t my fault that it got stuck in the CD player in the first place!
Next edition will discuss what happens when H&R block doesn't do their due diligence in processing your 2007 taxes.